Travel Insurance

JoyBound Adventures requires all participants to carry valid travel insurance for every trip. Whether you're exploring the savannahs of East Africa or the mountains of Patagonia, unexpected events—illness, injury, flight cancellations, or emergency evacuation—can happen. The right coverage gives you peace of mind and protects your investment.

All travelers must carry a policy that includes at minimum:

• Emergency medical expenses: USD $150,000 or equivalent
• Emergency medical evacuation & repatriation: USD $300,000 or equivalent
• Trip cancellation / interruption: coverage for the full trip cost
• 24-hour emergency assistance with a toll-free or collect-call number

Proof of insurance is required at check-in and is noted in your booking terms.

We recommend Wanderwell, a Certified B Corp and 1% for the Planet member. Wanderwell offers two plans designed for adventure travelers:

• GO Plan – Essential coverage including emergency medical, evacuation, and trip cancellation. Ideal for travelers who already have primary health insurance.
• TripMed+ Plan – Comprehensive coverage with higher medical limits, cancel-for-any-reason add-on, and gear protection. Best for longer or higher-risk adventures.

Get insured with Wanderwell →

Is travel insurance mandatory?

Yes. All JoyBound Adventures participants must carry valid travel insurance meeting our minimum requirements. You will be asked to provide your policy details before departure.

Can I use my credit card travel insurance?

Credit card policies often have lower limits and may exclude adventure activities or medical evacuation. Review your policy carefully against our minimum requirements. If it falls short, a standalone policy is required.

When should I purchase insurance?

We recommend purchasing insurance shortly after making your booking deposit. This maximizes the window for trip-cancellation coverage and, in some cases, unlocks cancel-for-any-reason options.

What activities are covered?

Ensure your policy explicitly covers the activities included in your trip (e.g. hiking, safari, snorkelling). Wanderwell's adventure plans cover a wide range of outdoor pursuits—check the policy schedule for a full list.

What if I need to make a claim?

Contact your insurer's 24-hour emergency line immediately in an urgent situation. For non-emergency claims, retain all receipts, medical reports, and official documentation. Our team is happy to provide supporting trip documentation upon request.